SPEAKER_01: Thank you for nine games.

SPEAKER_01: We can buy more of the proper words credit card.

SPEAKER_01: This is William speaking.

SPEAKER_01: How about you?

SPEAKER_00: Yeah, William.

SPEAKER_00: I came in there and I rented Halo for my game system, right?

None: Okay.

SPEAKER_00: You with me there?

SPEAKER_00: William.

None: Yeah.

SPEAKER_00: Yeah, and this disc kept popping out, and my controller, it was not responding,

SPEAKER_00: And I was conquering all kinds of stuff,

SPEAKER_00: but it wasn't reflected in my score.

SPEAKER_00: and I,I, just think this game was bunk.

SPEAKER_00: I figure I'm gonna need triple my rental fee back.

None: We don't get it.

SPEAKER_01: We only sell again.

SPEAKER_00: Yeah, I'm gonna need triple my che-arge refunded to me,

SPEAKER_00: I figure. Just for aggravation and time.

SPEAKER_01: No, sorry, we don't do that.

SPEAKER_00: No?

SPEAKER_01: If you have broken up on the disc, we bring it back and we'll swap it out for you, but that's all we do.

SPEAKER_00: Ah, there's a big problem.

SPEAKER_00: Huge problem.

SPEAKER_00: Major problem.

SPEAKER_01: Well, one of the problem in the disc, bring it back and we swap it out for you, and we'll take it every point.

SPEAKER_00: Man, I'm telling you, I defeated this guy.

SPEAKER_00: Another guy, I defeated people left and right.

SPEAKER_00: But my score stayed at zero.

SPEAKER_00: At "oh".

SPEAKER_01: Don't even know.

SPEAKER_01: you're talking about. You're playing Xbox Live

SPEAKER_01: Achieve it?

SPEAKER_00: Yes.

SPEAKER_00: It's a heck of an achievement.

SPEAKER_00: Your game you sold me says, oh, on the score.

SPEAKER_01: Oh man, there's a problem with the game,

SPEAKER_01: Bring it back.

SPEAKER_01: We'll swap it out for you.

SPEAKER_00: I'm gonna swap out back of my hand here if I don't get some satisfaction.

SPEAKER_01: Okay, sir.

SPEAKER_01: You know what?

SPEAKER_01: You can bring it back.

SPEAKER_01: We'll take care of it for you.

SPEAKER_01: and we'll swap out the game.

SPEAKER_01: But you know what?

SPEAKER_01: Do not threaten me like that again.

SPEAKER_01: And you know what?

SPEAKER_01: You have a nice thing.

SPEAKER_00: Who do I need to talk to up 'ere?

SPEAKER_01: Thank you for going to game stuff.

SPEAKER_01: We can buy more with the proper words credit cards.

SPEAKER_01: This is William's speaking hug out of you.

SPEAKER_00: Yeah, who, who am I talkin' to up 'ere?

SPEAKER_01: It's me again, and you know what?

SPEAKER_01: I told you, come on down with the game.

SPEAKER_01: We'll swap it out for you, but your behavior is just threatening now to come bound in his backhand.

SPEAKER_01: Smack me.

SPEAKER_01: You know what?

SPEAKER_01: Kill life.

SPEAKER_01: next time could you come down and we'll deal with it,

SPEAKER_01: and we'll have the cops here too, and we'll have a nice discussion with that.

SPEAKER_00: I'm gonna swap out your teeth.

SPEAKER_01: Thank you for going to game stuff.

SPEAKER_01: We can buy more with the proper awards credit cards.

SPEAKER_01: This is William's sticking hug out of you.

SPEAKER_00: Lookee here, bunghole.

None: You know what? I've already told you what we can do. You've already threatened to come down and

SPEAKER_01: backhand us. You know what, that is unacceptable, that is immature, I am not gonna deal

SPEAKER_01: with you, sir. I will take care of the game, if there is a problem with that, but that's all

SPEAKER_01: we're doing, and stop calling, because you are now harassing us, and I've already contacted

SPEAKER_01: the police. So, you know what, I've already tracked your number, and I'm recording this stuff.

SPEAKER_01: So, you know what? Keep it up. And the house will have a nice little chat with you eventually.

SPEAKER_01: You know what? Have a nice day, man.

SPEAKER_01: Thank you for going game, stop. We can buy more of that power for credit cards. This is you get

SPEAKER_01: for help you.

SPEAKER_00: You ready to feel my frickin' grip? Once I come up 'ere?

SPEAKER_02: I don't really care. How's that?

SPEAKER_00: Straighten this out here.

SPEAKER_02: Well, no, I think that there's some sort of issue with you, perhaps. Uh,

SPEAKER_02: Maybe you should calm down a little bit. I don't think that you need to be making any sort of threats.

SPEAKER_00: Well I got a copy of Halo, and this cartridge is all screwed up, every w...

SPEAKER_00: I'm sorry, cartridge?

SPEAKER_02: Halo was never on a cartridge. I think you're confused.

SPEAKER_00: Ah, you're gonna be confused once I come up 'ere and settle the score.

SPEAKER_00: How's that sound?

SPEAKER_02: What?

SPEAKER_02: Seriously. What do you imply? Say it straight. Go play it right out.

SPEAKER_00: This defective Halo I got here.

SPEAKER_02: So what is defective? You said a cartridge for Halo?

SPEAKER_00: The score reads "oh,oh,oh,oh,oh" after I defeated everybody in sight.

SPEAKER_02: Well, what does that have to do with us? That would be a software issue.

SPEAKER_02: If you're having an issue with your console, I would suggest calling Microsoft.

SPEAKER_00: Is that clear enough for ya?

SPEAKER_02: Ah, was my answer clear enough for you?

SPEAKER_00: How about you feel my grip? How's that sound?

SPEAKER_02: I'm sorry, what does that mean?

SPEAKER_02: Do you have a problem holding something?

SPEAKER_00: I'm gonna grip your lips.

SPEAKER_02: Are you making a threat?

SPEAKER_02: Be a little more eloquent in what you're trying to say instead of making veiled threats.

SPEAKER_00: I'm going to ring your freaking neck. That's what I'm going to do.

SPEAKER_02: Ok, then what we're gonna do, is we're gonna call the police right now, and there's gonna be a report filed against you.

SPEAKER_02: How's that one for you?

SPEAKER_00: What do you mean by that?

SPEAKER_02: Pschhh, I don't know, do you understand English? Does that not make sense you you, if we call the police and file a report against you, because you're making threats?

SPEAKER_00: I'm gonna wring your fricking neck if you don't gimme what I need.

SPEAKER_02: What, what is your problem?

SPEAKER_00: I want triple my purchase price refunded to me today.

SPEAKER_02: I'm sorry, blackmail there's a work, buddy.

SPEAKER_02: We already know about you, we've heard. You called yesterday and pulled this stuff.

SPEAKER_00: Just give me the manager there, tough guy.

SPEAKER_02: I am the manager, so that's it. You're done. You hear me?

SPEAKER_02: You want to call and make threats? I am calling the police and filing a report, right now.

SPEAKER_02: You want to call back? I'll make sure that they're aware of it.

SPEAKER_00: Don't do that.

SPEAKER_02: Why wouldn't I do that? You just made a threat.

SPEAKER_00: I'll come up and settle it one-on-one there, smart guy.

SPEAKER_02: Oh, no. Oh really? Is that what you're gonna do? Because fine,

SPEAKER_02: let me know when you're gonna be here, and I will have a police officer waiting for you.

SPEAKER_00: I played Halo for 90 minutes and my score reads, oh, oh, oh. This thing's defective.

SPEAKER_02: You've already made threats which means that this conversation being civil, or us taking care of your problem,

SPEAKER_02: It's done. It's no one's void.

SPEAKER_00: You're gonna feel my foot. That's the way it's gonna go down.

SPEAKER_02: I'm going to feel your foot.

SPEAKER_02: Please tell me.

SPEAKER_02: when you'll be here, I'll have a police officer waiting, so that we can have this

SPEAKER_02: taken care of, so they can arrest you for making physical threats over the phone.

SPEAKER_00: 10, 15 minutes from now.

SPEAKER_02: Ok. I'll be waiting here for you. I'll see you in fifteen minutes.

SPEAKER_00: I'm gonna bring my joystick and wrap it around your fricking neck.

SPEAKER_00: Not a problem. Not a problem at all.

SPEAKER_02: You are absolutely hilariously idiotic.

SPEAKER_00: Not a problem at all. I'll take care of you, and then I'll settle the score, is what I'm

SPEAKER_00: going to do.

SPEAKER_02: You'll settle what score? You've been messing this whole thing up the entire

SPEAKER_02: time. You're talking about Halo, and you talked about a cartridge. You can't keep your story

SPEAKER_02: straight, so...If you could give me a straight story, maybe I could've helped you, but instead

SPEAKER_02: you just resorted to making threats about hitting people.

SPEAKER_00: I'm gonna pull your fricking teeth out, one by one. How's that sound tonight?

SPEAKER_02: Uh, that sounds wonderful.

SPEAKER_02: Did you have any other, like, dentistry that you'd like to try to do on me today?

SPEAKER_00: No, I think you'll be done after that. You'll be toast.

SPEAKER_02: I'll be toast, huh? You gonna put me in your toaster as well?

SPEAKER_00: Why don't you shut your trap?

SPEAKER_02: No, I'm sorry, you were the one who was

SPEAKER_02: trying to be smart with us, and hilarious.

SPEAKER_02: I'll leave my trap wide open at this point.

SPEAKER_00: Just give me your manager.

SPEAKER_02: I told you. I am the manager.

SPEAKER_00: I don't believe you, first of all.

SPEAKER_02: Well, too bad.

SPEAKER_02: The truth is, I am the manager on duty, and I am the highest authority you can speak to right now,

SPEAKER_02: and in fact you're on speaker phone for the other people working in the store right now.

SPEAKER_00: Hmm.

SPEAKER_00: I'm gonna take my elbow to your ribcage, and then you'll be the lowest employee, when you're laying on the fricking ground.

SPEAKER_02: Gosh.

SPEAKER_02: This has started off.

SPEAKER_02: as something about a broken halo game, and then you directly moved to making physical threats.

SPEAKER_02: When I told you that I didn't understand what the issue that you were talking about, you said it was reading zero, zero, zero across the board.

SPEAKER_02: That sounds like a software issue, which is not something that I would be able to help you with.

SPEAKER_02: In fact, I don't even know what you mean by that.

SPEAKER_00: I'm gonna break your ribs.

SPEAKER_00: One by one.

SPEAKER_00: Until you give me triple my money back.

SPEAKER_02: Until your impotent little threats stop, there's not gonna be actually anything that's happening.

SPEAKER_00: Quit wasting my time.

SPEAKER_02: No, I think that you're wasting my time,

SPEAKER_02: although you've made my day pretty hilarious.

SPEAKER_00: Buddy, just put your regional manager on the phone.

SPEAKER_02: There's not going to be any escalation, because this is how it works in the state of California.

SPEAKER_02: When you make a verbal threat or you harass an employee of a store, we are no longer legally obligated to deal with your garbage.

SPEAKER_02: So if you call back, well actually it won't even matter, because when you do call back, it will be busy,

SPEAKER_02: because I'm going to have the phone off the hook, because I'm going to be talking to the police department,

SPEAKER_02: And I'm going to be filing a complaint against you.

SPEAKER_02: Trust me, I'm calling.

SPEAKER_02: When I hang up here, I'm going to be calling the police department.

SPEAKER_00: Yeah, you're gonna be in fantasy land, once I knock you out.

SPEAKER_02: Oh, my gosh.

SPEAKER_02: The only reason why I'm continuing to talk to you is because I find it hilarious.

SPEAKER_02: But at this point, the same repetition of the same idiotic statements has gotten boring,

SPEAKER_02: So goodbye.